Terms & Conditions
Export
Payment Plans
Terms & Conditions
Export
Payment Plans
We are able to export animals with health certificates and arrange agent this end and other end if necessary to both Europe and USA....just mail me at karen.carter3@btinternet.com or fill in a contact form on here for quote.
Terms & Conditions:
You can email us here Full documentation will be supplied with all of our reptiles. Where possible this may include certificates of parentage, Tracker Feed & Health Cards and care sheets. All reptiles will be super healthy, beautiful, feeding and whenever possible, properly sexed (where stated). We work very hard to establish solid feeding and growth patterns, and fantastic overall health throughout our breeders and their offspring. We keep our baby snakes in single setups, not large "group" setups, ensuring individual attention and health monitoring. Our "typical" specimens eclipse most other herper's "screamer" animals, you receive nothing but the best reptiles from kkchameleons. The quality of our herps is paramount! UK deliveries are by our own transport, or by licenced carrier at cost price, though we can also use TNT. We can give you a quote once we have your address. Reptiles are guaranteed for 24 hours after shipment. Once an animal leaves our facility, we have no real control over the care (or lack thereof) that you offer. After 24 hours of the shipment arrival, we assume no further liabilities. We are available by phone or email for extensive support, and we always try and establish basic husbandry requirements BEFORE you receive your animal. Your success is our success, and customers get absolute priority in the problem solving area. We have over 25 years experience in the reptile business and are proud of our customer service record, and we will be there to answer your questions, whether it is prior to your purchase or years on. There is a 100% customer satisfaction guarantee on all animals (shipping is non-refundable) but notification of dissatisfaction must occur within 24 hours after receipt of shipment. Let us address any problem immediately. Notify us at once, and we can take action, and get a solution underway. Notify us a week or two later, and there is little we can offer at that late stage. Still, we will always do our best. All shipped orders must be prepaid using cleared funds, bankers drafts, or PayPal. Any Deposits paid on any animal is Non Refundable. A deposit of 25% is usually required. Collection's can be made. But remember to check that you animal is available for collection, and is not located at one of the breeding facilities. We offer no health guarantee for animals collected from us as we have no control over their care. We also attend various shows/expos throughout the UK and Europe. You can arrange collection at most of these events. Our terms are as above. Exports: Orders: Shipped 5 days a week. 5 working day notice min required to book airline space etc. Method of Shipping: Air Freight from London Heathrow airport (LHR) to your closest airport. All prices are F.O.B. Terms (Payment): Shipments sent prepaid using Paypal.
Payment Plans
Payment plans can be set up on a mutually agreeable basis to spread the cost of payment on some of the more expensive purchases. Please contact us with your requirements, and we will agree a time period where you can make interim payments toward your purchase.
Terms of payment plans: Payment plans may be terminated if your minimum monthly payments lapse more than 30 days in which case the original contract/sale is immediately nullified and all previous payments accumulated are forfeited. Customer may request a 30 day Payment Plan Extension* to reactivate their Payment Plan and keep their account active. Customer may only withdraw from payment plan arrangement if we do not have or do not produce the animal the customer originally wanted to purchase. Refund of funds is only possible if we do not produce or cannot provide the animal the customer is paying towards. Once an animal is selected for a payment plan one may not swap it for another animal at a later date. All payment plans, agreements and arrangements are final and unalterable. If customer decides to back out of payment plan for reasons other than stated above said customer forfeits all payments accumulated to date